Promo code: Happy20 - SAVE 20% OFF YOUR PURCHASE!! EXCLUDING WHOLESALE PURCHASES

FAQ


Will all skeins look identical? 

No they will not, although I do my best, but each skein is made to order and hand dyed either individually or in small batches. Each skein will have its own unique characteristic look. Rest assure though that each colorway uses the EXACT same amount of dyes and the EXACT same dye colors. I never stray from my recipes :) 

Why such a long wait period? 

The reason I say please allow 2-4 weeks processing time is to have the yarn ordered, dyed, dried and then shipped. Depending on the manufacturer your order could come super early or it may take up to the 4 weeks to receive. 

How long does the process take?

The process of yarn dying doesn't take too long, depending on the method used to create the unique colorway. What can take the longest is the drying. I never ship out damp feeling yarn, so I always make sure it's perfectly dry to the touch before I ship out your order! 

How do I buy wholesale? 

Wholesale is now an option at Heather's Yarn Barn! 

All you have to do is simply look to the side bar on the left and click on Shop Wholesale. Instructions and pricing information are all right there for you to read :) I do quantities of 10, 15 and 20 skeins with FREE shipping. 

Does my order come with tracking?

Yes your order comes with a tracking number. I always use USPS for my shipments. Which includes a tracking number and insurance on your order. When an order is mailed you will receive an email with that tracking number for your records :) 

How do I find out more about crocheting?

If you are like me and love to crochet, then please feel free to check out my blog at www.fallingforcrochet.com.
I have tutorials I have made personally and I also gather up a bunch of amazing FREE patterns for you crocheters to try :) 

Are refunds accepted?

I'm sorry, but I do not accept refunds. Due to the fact that everything is handmade and made to order.